Home Job Postings Warehouse Operations Supervisor This topic has replies, 1 voice, and was last updated 9 years ago by Justin Kim. Now Editing “Warehouse Operations Supervisor” Name * Password * Email Topic Title (Maximum Length 80) Company * Location Expires at Description of Position: Employee that takes on complete oversight and control of all personnel, activities, and inventory associated with the receiving, storage, and fulfillment of Simple Global client’s products in both California and Delaware locations. Primary Job Functions and Responsibilities: General Management • Management responsibility for both Delaware and California warehouse locations. • Oversights to ensure all employees are doing their jobs correctly, thoroughly, and on time. • Develop and implement new procedures/processes to increase fulfillment speed, efficiency and accuracy. • Ability to prioritize important and non-important tasks on a daily basis to ensure customer satisfaction. • Single source of communication between Customer Service and Warehouse Staff. • Daily and/or weekly meetings with management to report warehouse operational results. • Develop and maintain the following Reports: o Warehouse Budget: to show total warehouse expense o Daily Warehouse Activity Reports: to summarize daily warehouse activities to management Inventory Management • Receiving of inventory in warehouse, completion of receiving form and emailing receiving form to customers. Documentation and quarantine of any damaged inventory. • Inventory movement within the warehouse. E.g. Moving inventory from WH 1 to WH 2 as needed to feed the fulfillment line. • End of day inventory accuracy based on items shipped. • Develop and maintain the following Reports: o Inventory Capacity Report: to show how much of warehouse is being utilized o Inventory Accuracy Report: to show how accurate our inventory is relative to what is being shipped o Total Inventory by Customer Report: to be emailed to each customer weekly Management of Delaware Fulfillment Line • Ensuring there are enough packaging material to fulfill orders and ordering what supplies are required. • Managing manpower by recruiting, interviewing and selecting employees to ensure all roles are filled and customer demand is met. • Warehouse and inventory security. • Ensuring all items requiring to be shipped within that business day are actually shipped. • Ensuring all orders are package and shipped according to customer specific requirements. • Estimate, stage, oversee and/or complete Work Orders. • Develop and maintain the following Reports: o Warehouse Training Plan: for all existing and new employees o Fulfillment Metrics Report: to show metrics and KPIs (e.g. packages/person, orders/person, etc.) Warehouse Organization • Maintaining warehouse condition and organization/housekeeping. • Use industry standards to optimize warehouse layout and adjust it according to package volume fluctuations. • Develop and maintain the following: o Warehouse Layout: that shows location of all equipment and fulfillment flow within warehouse. Oversight of California Location • Daily meetings with CA Supervisor. • Development and training of communication systems between Customer Service and CA Warehouse Staff. • Development, management and oversight of all reporting associated with this location. Skills: • Proficient in Microsoft Word, Excel, and PowerPoint, bilingual Korean English. Contact: Justin Kim (justin@simpleglobal.com) I agree to the terms of service Update List
