United Merchant Services, Inc., The Nilson Report’s “Top 150 Acquirers in World” and INC magazine’s 2012 & 2013 “500/5000 list of fastest-growing private companies in America”, is seeking Tech Support rep position to join our rapidly growing HQ office in North Jersey.
Job Summary
Responsible for managing incoming calls from merchants/agents for terminal troubleshooting and call center functions for payment card processing
Responsibilities
· Manage calls from merchants/agents
· Troubleshoot terminal problems-hardware/software
· Manage general payment processing questions in call center environment
Qualifications
· Legal status to work in US
· Good Oral & Written communication skills
· Computer Literacy
· Good Knowledge on terminal functionalities and download file
· Professional telephone etiquette
· Ability to work independently – self-motivating personality
· Bilingual in English & Korean
Education / Training
· Associate degree or equivalent
Benefits
· Health & Dental Insurance
· Paid vacation
· Gym discount program
For more information, please visit our company website below.
