Company Overview:

The company is an American manufacturing company that focuses on products for healthy living including kitchen appliances, sporting goods and safety gear.

Company Location: Libertyville, IL

Job Title: Senior IT Manager or Director 

Responsibilities: 

● Works with Call Centers and CSRs in design, implementation and maintenance of problem 
   management process, SLA and monitoring.
● Operations —Direct and perform routine systems maintenance. 
● Design and implement pro-active monitoring processes for detecting, reporting and resolving system 
   issues.
● Disaster Recovery—Directs onsite/offsite storage, data backup/restoration, and storage management 
   for Data Center and system level.
● Vendor management, asset management, hardware and software maintenance contracts.
● Supervise Asset Management for both hardware and software licensing compliance.
● Strong technical knowledge of Infrastructure Planning and Execution, Virtual Computing Environment 
   (VMWare), Windows Operating Systems, MS Exchange and SQL
● Knowledge of LAN, including CISCO routers, switches, hubs, remote dial-up, VPN, PBX’s, network 
   hardware, protocols, etc.
● Strong problem solving orientation and analytical skills

Education and Required Experiences:

Bachelor’s degree in computer science or information Systems
Master’s degree in MIS or MBA preferred
Minimum of 5+ years related work experience in IT required.   

Salary and Benefits:

Salary will be commensurate with experience
Health Insurance
Paid Vacation
Other benefits will be made in the interview