Ocean Export Agent

  • #3007055
    Joseph Lee 12.***.120.88 507

    Yusen Logistics (Americas) Inc

    Torrance, CA, USA

    Job posting expires at 2017-04-30

    Ocean Export Agent — 00명
    WORK WEEK / HOURS: Monday – Friday, 9:00 AM – 6:00 PM. Ability to work overtime when needed.

    APPLY ONLINE AT https://re11.ultipro.com/NYK1000/jobboard/NewCandidateExt.aspx?__JobID=3962

    The Ocean Export Agent facilitates the shipment of cargo via ocean transport. The Agent is responsible for receiving shipping instructions and following customer specific guidelines in the preparation and transmission of export transactions. This includes processes from booking through confirmation of shipping.

    Essential Duties and Responsibilities

    -Take booking requests, ensure bookings are made at current and accurate rates, consolidate and route shipments based on local office procedures.
    -Communicate with carriers, origin and destination locations regarding shipment status, special handling and delivery processes.
    -Monitor and manage shipments until completion. Keep customers appraised to the export details of transactions in accordance with local office export operation procedures.
    -Ensure accuracy and completeness of export documentation – review and verify documentation and obtain any missing documentation from the customer.
    -Build relationships with all customers, other offices, overseas agents and service providers
    -Review standard operating procedures to ensure compliance, TSA, Quality Assurance Standards, TAPA, and IMDG.
    -May be responsible for special shipments involving perishables (live animals, cherries, etc.) and/or be in charge of special accounts.
    -Report anomalies in operations and new customer requirements to management for decisions on additional service requirements
    -In some locations, Export Agents may be required to load and unload trucks, use forklift, package and palletize cargo and complete other assigned warehouse and inventory tasks.

    Education and Experience

    -High School Diploma and at least 1 year of related experience; an equivalent combination of education and experience may be considered.
    -Excellent customer service skills with the ability to grasp extensive knowledge while dealing with a variety of people.
    -Knowledge of ocean space configurations; ocean container loads; special loading constraints; certificate for handling hazardous materials. Reading of international and domestic OAG.
    -Strong organizational and time management skills.
    -Comfort level working with Microsoft software applications (i.e., Word, Excel and Outlook)
    -Ability to read, analyze and interpret verbal and written requests and directions. Must have the ability to compose letters, memos, emails and other written documentation clearly and concisely.
    -Must be able to present one’s self in a highly cooperative and professional manner when meeting both internal and external customers and vendors face to face.
    -Prior work experience in logistics/freight forwarding industry is preferred

    The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.
    Core Competencies and Values
    Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
    Demonstrates ability to comply with YLA Core Competencies: Problem Solving & Decision Making, Accountability & Responsibility, Communication, Collaboration & Teamwork, and Customer Focus.

    BENEFITS

    Yusen offers a generous Employee Benefits Package including:
    Medical, Dental, and Vision beginning the 1 st of the month following start date
    401k with a company match
    Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, vacation, and much more….
    About Yusen Logistics (Americas)
    As a part of the NYK Group, Yusen Logistics (Americas) Inc. performs a key role in keeping world trade moving by offering air and ocean freight forwarding, global warehousing, reverse logistics, intermodal and multimodal transportation, and supply chain solutions to some of the world’s largest industries. For more information, please visit our website at http://www.yusen-logistics.com.

    Yusen Logistics (Americas) Inc. (“YLA” or “the Company”) is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws. This commitment extends to all aspects of YLA’s employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.

    APPLY ONLINE AT https://re11.ultipro.com/NYK1000/jobboard/NewCandidateExt.aspx?__JobID=3962
    APPLY ONLINE AT https://re11.ultipro.com/NYK1000/jobboard/NewCandidateExt.aspx?__JobID=3962
    APPLY ONLINE AT https://re11.ultipro.com/NYK1000/jobboard/NewCandidateExt.aspx?__JobID=3962