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Today, I received $870 back from my auto repair dispute.
For any complaints, I strongly encourage you consider using this filing system. For example, in NY State.
http://www.nydmv.state.ny.us/broch/c17.htm
They are very good and bad mechanics are afraid of them.
Inspector Emerson Forde (in Queens office) handled my case and he is objective, professional, and considerate.
As you know, bad mechanics are everywhere.