IT Support Technician at Abraham Lincoln University

  • #167772
    Abraham Lincoln Univ 216.***.44.169 2458
    Location: Los Angeles, CA 90010, United States
    Industry: IT/Software
    Contact method: hr@alu.edu
     
    About Abraham Lincoln University(http://www.alu.edu): Abraham Lincoln University is a growing
    online distance learning institution serving adults in the private sector as well as the
    military sector who are seeking to begin or complete a diploma, certificate or college
    degree. The university offers postsecondary programs at the diploma, associate,
    bachelor’s, master’s and first professional degree (Juris Doctor) levels.
    Responsibilities include, but are not limited to:
    – Help design, build and maintain networks at office and data centers
    – Install and upgrade computer equipment in company office
    – Respond to student-initiated or staff-initiated requests for technical support
    – Troubleshoot student and staff issues via email and telephone support
    – Monitor audio, video and network status during live broadcast
    – Learn to support the appropriate software and hardware used by the organization
    – Participate in agile development and operations processes
    – Use authentication and intrusion-detection best practices to secure company resources
    – Design and implement scripts to automate business processes
     
    Preferred Requirements for the position include, but are not limited to:
    – 2 years experience working with online distance education institutions
    – 2 years experience with Linux servers
    – Experience with Learning Management System (e.g., Moodle) desired
    – Experience with HTML/CSS/Javascript
    – Excellent teamwork and communication skills
    – Bilingual Korean/English desired
    – Ability to organize and prioritize multiple tasks in a fast paced environment
    – Strong customer service and follow-up skills
    – Availability to work irregular hours, evenings, and weekends
     
    Please send your resume to hr@alu.edu
     
    Thank you,