Responsibilities 

– Responsible for IT Assets management and IT Helpdesk

– Problem solving and general quality assurance

– Support user’s questions of utilizing systems

– Solve or coordinate system errors

– Trouble Shooting for systems

– Co-work with Headquarter regarding on enhancement of system

Qualifications

– Fluently bilingual in English and Korean (both oral and written), Chinese plus but not required

– Excellent written skills, experience in writing

– Excellent multitasking and project management skills

– Advanced knowledge of PC Applications and hardware (OS, Office, Printer and so on)

– Basic network knowledge

– Above average customer service skills with excellent follow-up skills

– Excellent organizational skills and work ethic