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Job location: Orange County CA
Salary level: Starting 60K
Position Overview: We are seeking an enthusiastic Infotainment and Telematics Specialist to support the software management and operation for In-Vehicle Infotainment (IVI) units and Telematics units. The successful candidate will assist with product and project support, operational engineering assistance, and testing services for automotive infotainment projects.

Key Responsibilities:
1. Project Support:
• Assist with project scheduling, sample management, test environment setup, and software delivery to customers.
• Participate in relevant project meetings, including kick-offs, wrap-ups, sync-ups, and engineering reviews.
• Occasionally serves as a point of contact between the organization and support teams.
• Help with roadmaps, timelines, dependency management, and issue tracking.
• Assist in tracking and updating project plans, schedules, work breakdown structures, and risk management.
2. Engineering Support:
• Assist in defining requirements and specifications between the organization and development partners.
• Support end-to-end system requirements definition and specification.
• Coordinate requirements and specifications with automotive partners, including Technical Institutes and other technical teams.
• Support test events, field tests, engineering analysis, and test case execution.
• Help with troubleshooting and root cause analysis.
• Participate in project and defect management meetings, providing input on component requirements.
• Ensure clear communication between the organization and automotive partners.
3. Technical Support:
• Report to the Product Owner and/or Set/Integration Lead regularly.
• Assist with updating, diagnosing, and troubleshooting infotainment systems.
• Help with defect and issue resolution.
• Provide dealership support when necessary.
Qualifications:
• Experience in project support within the automotive infotainment and telematics domain is welcome but not required.
• Basic understanding of software development lifecycle and system integration.
• Strong communication skills in Korean and English are a plus.
• Good coordination skills.
• Ability to assist in managing stakeholders and aligning project goals.
• Experience with automotive infotainment systems is a plus.
• Basic technical proficiency in updating and troubleshooting infotainment systems.
Education and Experience:
• Preferred A bachelor’s degree in engineering, computer science, or a related field is a plus.
• Relevant experience in project support or a similar role within the automotive industry is welcome but not required.
Additional Information:
• This position may require occasional travel to support test events and dealership support activities.
• Flexibility to participate in meetings across different time zones is essential.