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About Hyundai GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer’s products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers’ needs by utilizing the latest information systems and advanced technologies.
Summary
This Manager, West KD Operation will be responsible for managing West KD operations. This position will take initiative to develop new business models and routes to meet our customer’s expectations.
Compensation
$95,000-$110,000/Year
Responsibilities
Manage and Coordinate Operations of Team Truck and West KD Shipment
Make sure to deliver all team trucks and shipments to the customers on time
Maintains all operations keen on customer satisfaction by providing problem-solving resources
Solve any operational issues
Supervise and assist team members
Interface and co-work with other departments to bring about the best synergy for the customer satisfaction
Plan, oversee and coordinate day-to-day activities to improve effectiveness, productivity, and performance
Customer service, Client management to increase the service satisfaction level
Develop, Implement, and Review Operational Policies and Procedures
Establish a working relationship and negotiate with transportation and service providers
Analyze data to assess performance and implement any identified process improvements
Help develop standard operational procedure (SOP) for the 2PL team
Make sure to track and input all delivered data to the systems
Manage all Related Operations in a Cost-Effective Manner
Keep tracking of cost and expenses, logistics service level (delivery time, damages and etc.), KPI, contract and agreement, cost-saving, and overall improvement
Manage and monitor demurrage, detention, and/or any additional charges
Resolves complicated accounting issues and assists team members
Maintains a system of controls over accounting transactions
Backup and Support Logistics Analyst & Team Member’s responsibilities
Maintains and support Logistics Analyst & team members responsibilities
Makes and implements recommendations to improve team members’ operation activities
Providing excellent logistics solutions
Support for all Administrative Tasks from Management as Needed
Provide reports and information to internal customers (Operation, Accounting, and others) as needed
Support special projects
All Other Duties as Assigned
Benefits of working at Hyundai GLOVIS America Inc.Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short-Term & Long-Term Disability
Paid Vacation, Holidays, and Sick leave
Pet Insurance
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement*
401(k) with Generous Matching
Referral Bonuses*
Auto Allowance*
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
Discretionary Bonuses*
Tuition Reimbursement*
*Benefits may vary by location. All benefits pursuant to Company policy
Skills
Excellent written and verbal communication skills
Proficient PC skills – Word, Excel, Powerpoint, Outlook, database management systems
Strong leadership and interpersonal skills
Strong attention to detail and ability to efficiently prioritize competing tasksEducation & Experience
Bachelors Degree OR Equivalent Combination of Education and Experience Required
Supervisory Experience Required
Seven (7) Years of Experience in Logistics, SCM, or Business Administration RequiredPhysical Requirements
Ability to sit in front of a desk and/or in front of the computer for long periods
Repetitive use of hand/grasping product, writing, and typing
Stand/walk
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.Working and Environmental Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.Typical office environment with low-level noise exposure.
Communication with employees and field partners will be primarily conducted via phone and email.
The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.Please Email Questions or Resumes to kluk@glovisusa.com