Hyundai Glovis- Manager, West Coast Freight Forwarding Logistics Operations

  • #3883388
    Hyundai Glovis 170.***.55.26 108

    Hyundai Glovis

    Job posting expires at 2024-08-31

    About Hyundai GLOVIS America Inc.

    GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer’s products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers’ needs by utilizing the latest information systems and advanced technologies.

    Summary

    This Manager, West KD Operation will be responsible for managing West KD operations. This position will take initiative to develop new business models and routes to meet our customer’s expectations.

    Compensation

    $95,000-$110,000/Year

    Responsibilities

    Manage and Coordinate Operations of Team Truck and West KD Shipment
    Make sure to deliver all team trucks and shipments to the customers on time
    Maintains all operations keen on customer satisfaction by providing problem-solving resources
    Solve any operational issues
    Supervise and assist team members
    Interface and co-work with other departments to bring about the best synergy for the customer satisfaction
    Plan, oversee and coordinate day-to-day activities to improve effectiveness, productivity, and performance
    Customer service, Client management to increase the service satisfaction level
    Develop, Implement, and Review Operational Policies and Procedures
    Establish a working relationship and negotiate with transportation and service providers
    Analyze data to assess performance and implement any identified process improvements
    Help develop standard operational procedure (SOP) for the 2PL team
    Make sure to track and input all delivered data to the systems
    Manage all Related Operations in a Cost-Effective Manner
    Keep tracking of cost and expenses, logistics service level (delivery time, damages and etc.), KPI, contract and agreement, cost-saving, and overall improvement
    Manage and monitor demurrage, detention, and/or any additional charges
    Resolves complicated accounting issues and assists team members
    Maintains a system of controls over accounting transactions
    Backup and Support Logistics Analyst & Team Member’s responsibilities
    Maintains and support Logistics Analyst & team members responsibilities
    Makes and implements recommendations to improve team members’ operation activities
    Providing excellent logistics solutions
    Support for all Administrative Tasks from Management as Needed
    Provide reports and information to internal customers (Operation, Accounting, and others) as needed
    Support special projects
    All Other Duties as Assigned
    Benefits of working at Hyundai GLOVIS America Inc.

    Medical Insurance

    Vision Insurance

    Dental Insurance

    Health Care & Dependent Care Flexible Spending Accounts (FSA)

    Basic Life and AD&D as well as Short-Term & Long-Term Disability

    Paid Vacation, Holidays, and Sick leave

    Pet Insurance

    Hospital and Critical Illness Insurance

    Wellness Program and Gym Reimbursement*

    401(k) with Generous Matching

    Referral Bonuses*

    Auto Allowance*

    Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*

    Discretionary Bonuses*

    Tuition Reimbursement*

    *Benefits may vary by location. All benefits pursuant to Company policy

    Skills
    Excellent written and verbal communication skills
    Proficient PC skills – Word, Excel, Powerpoint, Outlook, database management systems
    Strong leadership and interpersonal skills
    Strong attention to detail and ability to efficiently prioritize competing tasks

    Education & Experience
    Bachelors Degree OR Equivalent Combination of Education and Experience Required
    Supervisory Experience Required
    Seven (7) Years of Experience in Logistics, SCM, or Business Administration Required

    Physical Requirements
    Ability to sit in front of a desk and/or in front of the computer for long periods
    Repetitive use of hand/grasping product, writing, and typing
    Stand/walk
    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

    Working and Environmental Conditions
    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

    Typical office environment with low-level noise exposure.
    Communication with employees and field partners will be primarily conducted via phone and email.
    The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.

    Please Email Questions or Resumes to kluk@glovisusa.com