About Hyundai GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers’ needs by utilizing the latest information systems and advanced technologies.

Summary

This Manager – East Coast SCM Team 1 will be responsible for managing operations related to the HMMA, KaGA, Hyundai Motor Group Metaplant America (HMGMA) business and auto parts suppliers. This position will manage Inbound/Outbound traffic regarding transportation of auto parts into U.S. manufacturing plants (Related Vendors for Hyundai/Kia and Suppliers) with container moves. This role is responsible for managing shipments to minimize cost while maximizing profit for Glovis as well as to ensure that all customer inquiries are responded to promptly and professionally. This position will take initiative to develop new business models and routes to meet our customers’ expectations.

Compensation

$90,000-$105,000/Annually (Compensation Study Required Once Candidate Selected)

Responsibilities

Manage and Coordinate operations of shipments
Make sure to deliver all trucks and shipments to the customers on time
Maintains all operation keen to customer satisfaction by providing problem-solving resources
Solve any operational issues
Supervise and assist team members
Interface and co-work with other departments to bring about the best synergy for the customer satisfaction
Plan, oversee and coordinate day-to-day activities to improve effectiveness, productivity and performance
Customer service, Client management to increase service satisfaction level 
Set up, Develop, Implement, and Review operational policies & procedures
Set up accounts and system for Mobis and new customers
Establish a working relationship and negotiate with transportation and service providers
Analyze data to assess performance and implement on any identified process improvements
Help develop standard operational procedure (SOP) for East Coast SCM team
Make sure to track and input all delivered data to the systems
Manage all related operations in a cost-effective manner
Keep tracking of cost and expenses, logistics service level (delivery time, damages and etc.), KPI, contract and agreement, cost saving and overall improvement
Manage and monitor demurrage, detention and/or any additional charges
Resolves complicated accounting issues and assists team members
Maintains a system of controls over accounting transactions
Backup and Support Logistics Analyst & Team members’ responsibilities
Maintains and support Logistics Analyst & team members responsibilities
Makes and implements recommendations to improve team members’ operation activities
Providing excellent logistics solutions 
Support for all administrative tasks from management as needed
Provide reports and information to internal customers (Operation, Accounting and others) as needed
Support special projects requested by customers and internal managements, etc.
All other duties as assigned
Benefits of working at Hyundai GLOVIS America Inc.

Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short and Long Term Disability
Paid Vacation, Holidays, and Sick leave
Pet Insurance
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement*
401(k) with Generous Matching
Referral Bonuses*
Auto Allowance*
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
Discretionary Bonuses*
Tuition Reimbursement*
*Benefits may vary by location. All benefits pursuant to Company policy  

Skills

Excellent written and verbal communication skills in English Required 
Intermediate-level MS Excel Required 
Problem-solving and critical thinking ability Required 
Detail-oriented Required 
Experience with MS Word, MS Outlook, and MS PowerPoint Preferred  
A self-starter that can operate under minimal supervision Preferred 

Education & Experience

Bachelor Degree Preferred but not Required
Seven (7) years of experience in SCM, Logistics, and Business Administration Required 
Eight (8) years of experience in SCM, Logistics, and Business Administration Preferred
Physical Requirements

Ability to sit in front of a desk and/or in front of the computer for long periods
Repetitive use of hand/grasping product, writing, and typing
Stand/walk
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Typical office environment with low-level noise exposure
This position is located in the Duluth, ATL office 
Communication with employees and field partners will be primarily conducted via phone and email
The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.

Please email questions or resumes to kluk@glovisusa.com or visit our career page at http://www.glovisusa.com/careers/