Home Job Postings Customer technical Support This topic has replies, 0 voices, and was last updated 7 months ago by Andy. Now Editing “Customer technical Support” Name * Password * Email Topic Title (Maximum Length 80) Company * Location Expires at Purelink 회사소개 PureLink 는 digital connectivity 전문 회사로 – Apple, Burberry store 와 같은 retail 매장, – Pentagon, FEMA 를 비롯한 정부/군사기관, – Times square LED signage 등 이 이외의 많은 분야에 제품을 판매하고 있는 A/V solutions provider 입니다. 디지털 시대에 발맞춰 회사가 성장함에 따라 함께 일할 식구가 필요해서 광고를 올리게 되었습니다. Position: Technical Sales Support Associate The Technical Sales Support Associate will be responsible for both internal and external communication with regards to customer support, product returns, quality control, vendor management and technical sales support. Areas of responsibility: – Troubleshooting technical issues with existing customers to facilitate repeat purchases. – Assist Sales team in product demonstration and technical inquiries. – Actively update and monitor tech support tickets. – On/Off-site product support – 95% online and 5% on site. – Product testing and inspection for existing products and assist product development. – RMA management Qualifications: – Professional written and interpersonal skills when communicating with customers and clients – Excellent planning, and organizational skills – Bilingual (Korean & English) a plus but, not a must – Ability to work collaboratively, team-player Benefits *Health/dental/vision insurance *Paid vacation/sick days Interested candidates should contact Andy at andy@purelinkav.com with their resume and contact information. 근무 상세 내용 고용형태: 정규직 지역: 뉴저지 근무요일: 주 5일(월, 화, 수, 목, 금) 근무시간: 09:00 am ~ 05:00 pm 급여: 면접 후 결정 취업비자 스폰서 가능 접수방법 및 기간 접수방법: 온라인 접수, 이메일 (andy@purelinkav.com) 접수기간: 상시채용 I agree to the terms of service Update List
