Resume to info@a2zreturnvalues.com

좋은 회사입니다.

Duties and Responsibilities;

Supervising Customer Service in Company’s CS Department
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Acknowledge of General company procedure inside and out so that you can answer questions.
Processing orders, forms, applications, and requests followed by company procedure.
Keeping records of customer interactions, transactions, comments and complaints-analyze reporting and communicating to Management or Korea HQ.
Office general work support
Customer Service Representative Requirements:

AA+ or BS Degree General education or equivalent.
At least 5+ years Direct Customer service or Call center work experience
Ability to stay calm when customers are stressed or upset.
Comfortable using computers(Strong MS-office skills).
Preferred Office environment experience
Must Korean, English bilingual
Client Profile

당사는 한국의 사회적 기업인 제너럴바이오㈜의 북미(미국,카나다) 및 중남미시장 개척을 목표로

LA에 법인을 설립하고 같이 성장 할 인재를 모십니다.

> http://www.gcoop.com

GCOOP의 모기업인 제너럴바이오㈜이며 미용,건강식품 등을 생산 판매하는 회사입니다.

> 사이트 – http://www.generalbio.co.kr

Job Type: Full-time (Mon to Fri) Location: Los Angeles California, Korea Town

Job Type: Full-time

Language:

Korean
Required work authorization:

United States
Work environment:

Office
Job Type: Full-time

Salary: $48,000.00 to $50,000.00 /year