Home Job Postings Customer Service Representative ( LG Hausys America, Inc.) This topic has replies, 1 voice, and was last updated 10 years ago by Maria Guevara. Now Editing “Customer Service Representative ( LG Hausys America, Inc.)” Name * Password * Email Topic Title (Maximum Length 80) Company * Location Expires at LG Hausys America, Inc. www.lghausys.com Job Title: Customer Service Representative Location: Atlanta, GA Reports to: CRM Director/Supervisor Objective: LG Hausys America, Inc. a subsidiary of LG Hausys Ltd in South Korea is looking for a Customer Service Representative at our Corporate office in Atlanta, GA. Listed below is a detailed description of the roles and responsibilities for this position. If you feel that you meet the qualifications and are interested please submit your resume. Resume to: recruitor@lghausys.com Role Description and Responsibilities: • Receives customer request or inquires via telephone or email. • Analyses requests, transactions, adjustments, and records of customers in assigned region(s). • Provides information requested by customers or reroutes requested information to the proper contact. • Traces order status in collaboration with the Logistics department. • Resolves customer inquiries, questions to related orders. • Receives, documents, and enters orders as requested. • Serves as a liaison with other departments for proper order completion. • Coordinates with customers for orders, catalog mailings, samples ordering, and price quotations as required. • Building and maintain customer relations for general data and order up keeping. • Obtain knowledge of product line, pricing, delivery schedules, logistical objectives, marketing services and promotions, and miscellaneous data. • Classify information according to content or purpose • Use oral or written communication techniques • Ability to use MS Office programs (i.e. Word, Excel, PowerPoint, etc.) • Maintain records, reports, or files • Manager inventories and supplies Education and Work Experience: • High School/G.E.D educational level • One (1) to two (2) years of customer service training and experience are necessary. Knowledge and Skills: • Organizational Skills • Responsible • Detail Orientated • Service Orientated • Great Social and Communication Skills • Great Oral and Written Communication Skills • Basic Accounting Skills • Customer and Personnel Service • Computer Efficient (Basic MS Office Skills) • English language • High level of professionalism in stressful circumstances and/or situations Salary Range: -Negotiable/Based on qualification and work experience. I agree to the terms of service Update List
