Home Job Postings Carrier Operation Manager – Repair Operations This topic has replies, 1 voice, and was last updated 7 years ago by Samsung Electronics America. Now Editing “Carrier Operation Manager – Repair Operations” Name * Password * Email Topic Title (Maximum Length 80) Company * Location Expires at Samsung Electronics America at Coppell office (Dallas, TX) is currently seeking the experienced operation manager. Job Type: Contract Position Job Description: This role is responsible for all repair operations activities and for the identification of areas for improvement for common occurrences. • Ensures that returned products (HHP) are repaired and refurbished in accordance with production volume and test specifications. • Enforces compliance with test, repair and sample quality inspection and testing procedures of repaired product. • Develops contracts and performance metrics for key repair operation indicators. • Ensures availability of required materials, product, parts and supplies to achieve daily production objectives. • Identifies opportunities for cost reduction and efficiency through development of a business • Negotiate with/between repair suppliers and customer account representatives to ensure expectations are reasonable and clear to all involved. • Report on critical performance metrics on a routine basis. Special projects, as requested. • Responsible for routine or standard technical problems and responds to standard requests from internal and external customers. Requirements: • 7~10 years of job experience with management background • BA/BS degree • Strong written and oral communication skills • Highly motivated and a team player Please e-mail your resume to kmlee@sea.samsung.com I agree to the terms of service Update List
