Home Job Postings 뉴저지에 여러 포지션이 오픈되어 있습니다 ( Business Analyst, Dektop Support 등) This topic has replies, 1 voice, and was last updated 7 years ago by wjncompany. Now Editing “뉴저지에 여러 포지션이 오픈되어 있습니다 ( Business Analyst, Dektop Support 등)” Name * Password * Email Topic Title (Maximum Length 80) Company * Location Expires at 안녕하세요, 주업무와 자격조건 참고하시어 지원의사 있으신 분은 min@wjncompany.com 으로 이력서를 보내 주시면 감사하겠습니다 하기 포지션들은 비자 써포트가 되지 않음을 미리 알려 드립니다. 감사합니다 1. Business Analyst Business Analyst Job Description: We are looking for a Business Analyst who will be a vital link between the business requirement and our Web system implementation by supporting and analyzing the business process, testing and executing deployment tasks of our system features. Responsibilities: - Define business requirements with communicating with business users - Help to design, document and maintain system process - Communicate key insights and findings to system development team - Report on common sources of technical issues or questions and make recommendation to system development team - Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the business users Qualifications: - Bachelor’s Degree required - Bilingual in Korean and English required - 2+ years of business operation experience for Logistics - Strong written and verbal communication skills - Experience in writing SQL queries (optional) Preferred experience: - Experience in data analyzing and system troubleshooting - Experience in Sales and Distribution business process operation with SAP 2. Desktop Support Summary: This is a support role in IT and has experience specifically with Windows operating systems in the corporate environment. Responsibilities: • Serving as initial point of contact for internal applications, hardware, mobile and remote technology • Logging, categorizing and actioning all incoming ticket activity in the Helpdesk Ticketing system • Following up on any outstanding issues with customers regarding status and closure of incidents/requests • Provide VIP Support for Executives • Manage user accounts updates, password resets • Troubleshooting and resolve all hardware, software and network problems • Escalate issues to third level support teams • Document procedures, FAQs, and inventory of assets • Must be willing to travel up to 10 % of time Qualifications: • Strong working knowledge of core applications including Windows 7, Microsoft Office, Imaging Software, SCCM and Active Directory • Experience with Helpdesk ticket tracking software and knowledge of remote desktop support tools • Excellent problem-solving, communication and interpersonal skills • Ability to prioritize and organize work to meet defined SLA's • Be able to work as a team member • Android mobile experience on corporate environment • Mac experience on corporate environment is a plus Requirements: • Bachelor’s degree preferred with at least 3 years of Corporate Help Desk or Desktop Support experience, or the equivalent combination of education and/or experience • Knowledge of Windows 7/10, Office 2010/2013/2016, PC hardware, Remote Support and VPN • Must be able to have a strong Korean & English speaking and writing skill 3. Window System Admin Job Description: The Microsoft System Administrator is primarily responsible for day-to-day IT service desk; managing all Microsoft related projects and services. This Senior Level resource is responsible for the delivery of comprehensive, customer-driven IT services to an enterprise-class business environment. The Microsoft System Administrator is a member of a dedicated, high performing team of IT professionals providing 24 x 7 support to a fast-paced, international business organization. Availability required to participated in troubleshooting emergency events 24/7/365. Responsibilities: • Basic operation of network • Architect and manage new projects and deployment of infrastructure • Operation of Windows systems (Windows 2008, 2012, 2016) • Daily operations such as monitoring, modification settings, etc • OS installation • Hyper-V Operation • Patching servers • Performance tuning both physical and virtual • Operations of 3-tier systems • WEB : IIS 7.0 – 8.0 • WAS : Tomcat / Weblogic • DB : MSSQL 2008 – 2014 • Operation of Windows OS / Data backup (using Backup Exec or CommVault or vDP) • Provide support for application team regarding Windows OS • Troubleshoot and resolve technical issues • Provide internal documentation for daily operation • Participate in project review meetings as needed. • Work in a team environment and foster open communication to ensure knowledge transfer to team members. • Participate in on-call after-hours coverage in case of emergency issue arises. Job Requirements : • Bachelor’s degree required • 3+ years of experience with Windows OS (Windows 2008 – 2016) • 3+ years of experience design, maintain and support a multi-site, high-availability Microsoft operating systems • 3+ years of experience performing regular maintenance to ensure the system is secure, healthy, and fully redundant • 2+ years of experience with back up for Windows OS (knowledge of Backup Exec / CommVault / vDP backup solution is plus) • Provide leadership and recommendations on improving overall IT systems and infrastructure with a particular focus on Microsoft Operating Systems • Investigate and utilize Microsoft services to improve business operations or streamline business processes • Basic Knowledge of ITIL (Change Management, Process Management, etc) • Physical requirements - must be able to lift 40 pounds I agree to the terms of service Update List
