Senior
Business Systems Analyst
Posting Title: Senior Portals/Order Business
Systems Analyst

Job Description Senior Business Systems Analyst (BSA)
acts as liaison between IT and business functions, to help build solutions that
help VMware operate more effectively and efficiently. Solution focus areas
include supporting features for Vmware portals including understanding the
Order to Cash process using Oracle EBS. Business Analyst will be responsible for
managing demands as per prioritization defined across global business functions.
He/she will drive approved projects through the standard IT SDLC and will work
closely with global IT counterparts.
Candidate will primarily be working on
Portals enhancements but can include EBS enhancements depending on demand
prioritization and feature request, with integration with EBS and
SFDC.

– Internal
client liaison, managing project and enhancement requests as per priority

– Understanding of Order to Cash, Service Contract, Install
Base.

–
Experience custom Portal functional design, writing system requirements for
portals.

– Exposure
to integrations with data exchange between different systems.
– Background
in Electronic Data Integration (EDI) is desirable
– Knowledge on Customer
Entitlement and License Management is a good to have..
– Document functional
business requirements, process flow diagrams, and business cases
–
Facilitate requirements gathering and process mapping workshops
– Lead
Collaboration Projects through the IT Standard Development Lifecycle
–
Facilitate review sessions with functional owners and end-user representatives

– Perform gap analysis: as is vs. to be
– Participate in end to end
implementation planning including project management, issue management,
communication and change management
– Writing and reviewing QA and UAT test
scripts
– Managing UAT with end users including coordination and user
acceptance signoff
– Preparation of user documentation and training
documentation as necessary
– Leverage business knowledge and expertise to
drive business process improvements
– Comfortable working with Business
teams and IT teams to help drive acceptable solutions and
mitigates.

–
Independent self motivated, ability to learn on the
job.

Qualifications 
–
Minimum 10 years Business Analysis experience
– Minimum 2 – 3 years
experience as Business Analyst working with Oracle (OM, SC, IB, INV and TCA
modules – OM and/or SC preferred)
– Minimum 5 years experience preparing
as-is process documentation, to-be process documentation, and performing
detailed gap analysis
– Well versed with AIM/SDLC/Agile Methodologies
–
Familiarity of some key tables for OM, SC, IB, INV, and TCA modules would be a
plus.
– Comfortable with non-complex SQL queries
– Must have experience
preparing end-user documentation and conducting end-user training
– Business
Analysis experience in a high-tech (preferable software) company highly
desirable.
– Project Management experience a plus

4-year degree (minimum) in Information Systems or related discipline.