저는 다음의 방법으로 직접 통화하고 설명해서 6주가 걸리기는 했지만 받았습니다.
To call the IRS:IRS: 800-829-1040 hours 7 AM – 7 PM local time Mon-Fri
Listen to each menu before making the selection.
First choose your language. Press 1 for English.
Then do NOT choose the first choice re: “Refund”, or it will send you to an automated phone line.
Instead, press 2 for “personal income tax”.
Then press 1 for “form, tax history, or payment”.
Then press 3 “for all other questions.”
Then press 2 “for all other questions.” It should then transfer you to an agent.