About Hyundai GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer’s products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers’ needs by utilizing the latest information systems and advanced technologies.

Summary
The Senior Analyst, Air and Ocean Logistics & Supply Chain Solutions position will be responsible for managing the overall Air Import & Export daily operations,. The incumbent will have and maintain high level interface directly with customers on a regular basis, develop logistics solutions that can reduce costs, improve service levels, and have the ability to build strong relationships to drive the business.

Compensation
$50,000-$60,000 Per Year (Subject to Compensation Study Upon Candidate Selection)

Responsibilities
General 3PL operations (Inbound, outbound, in-land and warehouse / distribution)
Oversee the transportation of freight and ensure complete customer satisfaction by facilitating timely and accurate communication
Provide guidance and direction to freight forwarding operation team on operational decisions based on immediate requirements and urgent transportation
Liaise with customers, suppliers, inland transportation carriers to ensure that a premium level of customer service is always present
Accurately manage and maintain departmental operational tasks such as accounting, reporting, and records keeping in accordance with internal policies and state and federal regulations
Manage accounts to retain existing relationships and grow share of business
Lead, coach, enforce, empower and direct reports to perform and achieve in line with company values and strategy and department goals adhering to company SOP and policies
Prepare and consolidate regular reports for management review
Ensure that all issues related to service failures are followed up on and corrective action implemented
Implement and continuously enhance Air Freight forwarding operational procedures (import and export)
Manage and monitor freight forwarding accounts receivable and accounts payable
Prepare FF month end, Support Finance / accounting Dept. for invoice, inquiries, aging, and reconciliation
Customer services and client management
Ensure that all personnel are providing a high level of customer service to both internal and external customers
New accounts operation set-up support and competitive analysis
Other duties as assigned 
Accomplish top management mission by completing related results as needed

Benefits of working at Hyundai GLOVIS America Inc.
Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short-Term & Long-Term Disability
Paid Vacation, Holidays, and Sick leave
Pet Insurance
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement*
401(k) with Generous Matching
Referral Bonuses*
Auto Allowance*
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
Discretionary Bonuses*
Tuition Reimbursement*
*Benefits may vary by location. All benefits pursuant to Company policy

Skills & Qualifications
Experience in SCM, Freight Forwarding, Logistics, or Transportation Required 
Strong communication, critical thinking, planning, and organizational skills Required
Excellent written and verbal communication skills Required 
Broad knowledge of general business application programs, including Excel, Access, Word, PowerPoint, Outlook, and Windows OS environment Required 
Ability to make accurate assessments based upon common industry practice, vendor contractual obligations, and department policies Required 
Proficient with PC skills: Excel, Word, and database management Required 
Experience with CRM /WMS System is highly Preferred

Education & Experience
High School Diploma / GED Required
Bachelors Degree Preferred
1-2 Years of Direct Experience Required
3-4 Years of Direct Experience Preferred 

Physical Requirements
Ability to sit in front of a desk and/or in front of the computer for long periods
Repetitive use of hand/grasping product, writing, and typing
Stand/walk
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions
The work environment characteristics described here represent those an employee encounters while performing this job’s essential functions.
Typical office environment with low-level noise exposure
This position is located in the Kokomo, IN office 
Communication with employees and field partners will be primarily conducted via phone and email
The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.

Please email questions or resumes to kluk@glovisusa.com or visit our career page at https://www.glovisusa.com/careers/