About Hyundai GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer’s products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers’ needs by utilizing the latest information systems and advanced technologies.

Summary
Manage inbound/outbound traffic regarding transportation of auto parts for Mobis Parts America and their suppliers with container moves. Manage shipments to minimize costs while maximizing profit for Glovis as well as to ensure that all customer inquires are responded promptly and professionally. This position will also responsible for AR/AP Process, weekly and monthly closing reports and various projects as required.

Compensation Range
$52,000-$62,000/Year(Subject to Compensation Upon Candidate Selection)

Responsibilities
Provide In & Out bound operation services- Covering ocean in & out bound
Coordinate and monitor US inbound traffic regarding the transportation of auto parts with customers and provide assistance regarding documentation, inland deliveries, and customs related operations
Analyze the volume of inbound shipments by: managing daily ETA and tracking reports with customers, tracking/locating customer order statuses daily, distributing delivery schedules with up to 10 inland carriers, reporting supply chain interruptions to internal and external accounts, and supporting and maintain supply chain issues
Support insurance claims for cargo damage/accident/customer claims in related parties
Manage demurrage/detention/chassis charge to minimize cost for the customer
Be able to calculate any fees occurred for containers including demurrage, detention, chassis, storage, prepull, stop over, driver detention and etc. and advise customer in timely manner with occurring charges
Notify customer in advance for the containers that may occur any charges
Notify any occurred charges to Accounting department so they can invoice customer
Oversee subordinate employees
Train employees and provide insight regarding container operations
Provide report for subordinate employees performance to supervisor and manager
Receive report from subordinate employees in replace of supervisor when the supervisor is not present
AR/AP Process, Monthly closing report
Maintain list of all approved carriers and route guides by management and implement an effective cost-saving container transportation system
Thoroughly understand customers demand and adjust daily operations to fit customers needs including container delivery date change requests
Send container tracing report to customers weekly or daily requested by customer
On call 24/7 for any urgency to container movements
Set up any urgent container moves including late gate, weekend gate open at port and arrange with trucking company to ensure container deliveries to the customer warehouse
Notify customers with updates from when the container departs from the port to customer warehouse including estimated time of arrival and current location of the container
Coordinate internal/external communication to enhance operation, and report critical issues to the Manager and Management
Liaising between managers and subordinate employees, as well as collaborating with other departments to optimize container move services.
Handling customer queries and escalating serious complaints to management
Prepare Daily/Weekly/Monthly Report for the Manager and presenting logistics reports to senior management
Create official notices assigned by supervisor and manager regarding freight forwarding notices, inclement weather reports and etc.

Benefits of working at Hyundai GLOVIS America Inc.
Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short-Term & Long-Term Disability
Paid Vacation, Holidays, and Sick leave
Pet Insurance
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement*
401(k) with Generous Matching
Referral Bonuses*
Auto Allowance*
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
Discretionary Bonuses*
Tuition Reimbursement*
*Benefits may vary by location. All benefits pursuant to Company policy

Qualifications

Skills
Excellent written and verbal communication skills Required
Proficient with PC skills: MS Office products (Excel, Word, Power point) Required
Outstanding problem solving, organizational, communication, and interpersonal skills Required
Experience with CRM system is highly preferred

Education & Experience
Bachelors Degree Preferred but not Required
2-5 years direct experience in Transportation, Freight Forwarding, or Logistics Required

Physical Requirements
Ability to sit in front of a desk and/or in front of the computer for long periods
Repetitive use of hand/grasping product, writing, and typing
Stand/walk
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Typical office environment with low-level noise exposure
This position is located in the Duluth, GA Office
Communication with employees and field partners will be primarily conducted via phone and email
The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.

Please Email Questions or Resumes to kluk@glovisusa.com Visit our Career Page at http://www.glovisusa.com/careers