Samsung Electronics America at Coppell office (Dallas, TX) is currently seeking the experienced operation manager.

Job Type: Contract Position
Job Description:
This role is responsible for all repair operations activities and for the identification of areas for improvement for common occurrences.

• Ensures that returned products (HHP) are repaired and refurbished in accordance with production volume and test specifications.
• Enforces compliance with test, repair and sample quality inspection and testing procedures of repaired product.
• Develops contracts and performance metrics for key repair operation indicators.
• Ensures availability of required materials, product, parts and supplies to achieve daily production objectives.
• Identifies opportunities for cost reduction and efficiency through development of a business
• Negotiate with/between repair suppliers and customer account representatives to ensure expectations are reasonable and clear to all involved.
• Report on critical performance metrics on a routine basis. Special projects, as requested.
• Responsible for routine or standard technical problems and responds to standard requests from internal and external customers.
Requirements:
• 7~10 years of job experience with management background
• BA/BS degree
• Strong written and oral communication skills
• Highly motivated and a team player

Please e-mail your resume to kmlee@sea.samsung.com