IT Administrator/Help Desk

Seeking individual with high energy and motivation to join our team. We are looking for a well-rounded IT Administrator/Help Desk primarily responsible for our New Jersey headquarters. We provide total HR consulting services to a robust clientele ranging from medium-sized businesses to the Global Fortune 500 companies across various industries in the US and Korea.
Essential Duties:
• Telephone, email, remote and onsite support to end users on issues that include account administration, data security, software installations and “How To” questions.
• Identifies, researches, and resolves technical problems reported in a timely manner.
• Documents all reported problems and follows up with assigned personnel to ensure timely resolution according to approved Service Level Agreements.
• Use knowledge of commonly-used concepts, practices, and procedures towards the diagnosis and resolution of operating system (i.e., Windows 10, 7), supported software and hardware as well as network access issues for remote and local end users.
Skills and certifications
• Experience with Windows 10, Windows 7, Microsoft Office Suite, and Outlook.
• Ability to install and troubleshoot various software packages.
• Advanced knowledge of MS Office applications
• Thorough knowledge of wide area networking and Internet access and usage
• Bilingual in Korean and English is a must.

저희 회사는 뉴저지 포트리 근처에 위치한 헤드헌팅, 아웃소싱, 인재파견, 기업교육 및 HR 컨서팅에 대해서 차별화된 업무 노하우를 가지고 있는 전문기업으로 현재 본사 IT 지원업무를 담당하실 분을 찾고 있습니다.

근무지: Englewood Cliffs, NJ
모집 분야: IT 자산 관리 및 사용자 지원

업무내용:
– IT자산(PC, Printer, Smart Phone, 기타) 관리 및 설치 운용
– 사용자 지원
– 업무 지원

자격요건:
– 관련 학과 졸업자 또는 해당 업종에3년 이상 경력자
– 영어와 한국어로 사용자 지원 필수
– Microsoft office 능숙히 사용 가능 (Excel, Outlook, Power-point, ETC)
– 관련 자격증 소지자 우대 (Comp TIA A+, CCNA, Microsoft MCSA 등)

기타:
– 취업에 결격사유가 없는 영주권/시민권자만 지원 가능합니다.

이력서는 kimsusummer16@gmail.com 으로 보내주시길 바랍니다.

감사합니다.