[Position ID: USKTEL-02002] 

We are looking for experienced System Monitoring and Incident Management Specialist to join our Client Support Team.
 
INTERDEV was founded in 2000 to provide IT consulting and enterprise solutions to multi-national enterprises and domestic and foreign governments.
 
Location: Irvine, California
 
Key Role/Responsibility:
–          Monitoring client’s service transaction to ensure the service continuity
–          Monitoring an application by leveraging the existing performance monitoring tools
–          Lead incident management process to address and escalate incident to support trouble shoot in the defined manner
 
Mandatory Requirements:
–          Must be a legal resident (US Green Card Holder or US Citizen).
–          Applicants for employment in the U.S. must possess work authorization which DOES NOT require now in the future sponsorship by the employer for a US visa.
 
Minimum Requirements:
–          Bachelor’s Degree or Equivalent Experience
–          UNIX/Windows environment knowledge (Intermediate Level)
–          Networking and Server Infrastructure knowledge (Intermediate Level)
–          Excellent written and verbal communication skills
 
Recommended:
–          Corporate Helpdesk Experience
–          Bilingual (English and Korean)
 
If you have any question or want to apply for this position please send an e-mail to recruit_us@interdev.co.kr