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▣ Company: 미국계 소프트웨어 회사
▣ Position: Software Quality Management
▣ Title: Language Coordinator▣ Responsibility
– Work with Company and Customer Language Testers to identify and evaluate performance issues, investigate the issues to identify root cause or collect sufficient details for Research and Development to diagnose and resolve
– Communicate with customer on a daily basis discussing details of current language issues and future requirements and needs
– Communicate with Company development teams on a daily basis to help prioritize and drive language improvements
– Act as a champion for a specific language and become expert in the product capabilities in the language
– Manage customer expectations related to language deliverables and expected performance
– Triage language related bugs insuring complete and accurate information
– Track and prioritize issues using a common methodology with other language coordinators
– Hands on verification of fixes for the more complex issues
– Generate specifications for integration with 3rd party services where needed
– Develop and deliver periodic language reviews including performance and defect metrics and trend▣ Requirements– Excellent Korean and English written and verbal communication skills
– Reside in Korea, preferably located closely
– 2+ years project management experience
– Flexible work hours to align with Company and customer staff time zones
– Experience interacting with customer project/product/ and QA personnel
– Working knowledge of an additional foreign language preferred (French, German, Japanese, Spanish, Chinese)
– Familiarity with voice recognition and/or natural language processing a plus
– Familiarity with mobile service such as Accuweather, Facebook, Google, etc. or other local language equivalents
– Experience working for or with Korean companies▣ Location : 서울▣ 전형방법– 서류 및 면접 전형– 서류 전형에 합격한 분에 한하여 개별 연락을 드립니다.▣ 제출서류– 한글과 영문이력서를 MS-Word 양식으로 e-mail로 보내주시기 바랍니다.– 이력서에 이름 포지션 타이틀을 써주세요. 예 resume_이름_포지션 타이틀– 제출마감시간 : 채용시까지▣ 연락처Senior Manager, Felix WonMobile 82-10-5112-2317Office 82-2-508-7406Email felix@hennymccoy.com